Specialist software support
AVEVA PI Managed Services
Whether you need ongoing maintenance and support for peace of mind against issues, downtime, and data loss, our experts can ensure everything keeps running smoothly.
At Optimate, we recognize that the value delivered through operational data solutions does not end at commissioning. As a trusted AVEVA PI System partner, we offer a full-service support model that optimizes system availability and data quality in a cost-effective and flexible manner.
Comprehensive coverage
Engage continuous health monitoring
PI System Health Monitoring is designed to continuously monitor the health of PI Systems and notify PI administrators with instructions as soon as problems arise.
PI Usage Statistics
Active/inactive users, connection types, unauthorised access, application wise user details, usage monitoring.
PI Interface
Services not running, data loss, failover, data rate loss, scan class performance, tag staleness.
PI Data Archive
Subsystems not running, backups failed, out of order data, archive corrupted, shift failed.
PI Buffer Subsystem
Service not running, low queue capacity, out of order data, loss of connection- queues filling.
PI Vision
Long user wait times for data, unauthorized user login attempts, failed requests for data.
PI Notifications
Failed sends, high number of notifications in error.
Windows Machine
Low memory, overloaded processor, low disk space.
Network Connectivity
Machines offline, data flow.
Benefits
Why monitoring is essential
Monitoring is essential for early detection of problems, reducing the risk of data loss, and maintaining the performance of your PI System. By proactively monitoring, you can prevent emergency situations and ensure your systems operate smoothly and efficiently.
- Detecting problems sooner
- Reducing the chance of data loss
- Maintaining PI system performance
- Preventing emergency situations
- Keeping servers & networks healthy
- Improved governence and cybersecurity
Decades of Experience
Leverage our expert team
Accredited specialists
Our PI engineers hold certifications from AVEVA, ensuring that they meet high industry standards for PI System Infrastructure and Installation.
Comprehensive expertise
Our engineers have substantial experience with various technologies adjacent to PI, such as OPC, SCADA, SQL, Power BI, and cloud integration. This enables us to provide integrated solutions that enhance your operational data capabilities.
Highly skilled engineers
Our team comprises seasoned PI engineers, each bringing a wealth of experience in designing, deploying, and supporting PI systems. They are adept at handling all aspects of PI systems, including interfaces, connectors, adapters, Asset Framework and event frame / calculation development, and PI Vision.
Diverse experience
With a team distributed across Perth, Sydney, Melbourne, Brisbane, and Pune, we provide extensive coverage and flexibility. This geographic diversity allows us to offer competitive offshore support rates while maintaining a strong local presence for on-site support within Australia. By onboarding multiple team members with the right skills, Optimate ensures efficient work distribution, reducing delivery costs.
