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IGNITION SCADA SERVICES

Powering modern Ignition delivery

Optimate helps industrial organisations stabilise existing Ignition systems, plan safer upgrades, deliver new projects, and modernise legacy SCADA environments. We make Ignition by Inductive Automation easier to operate, safer to maintain, and ready to scale across sites, teams, and operational demands.

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GATEWAY OVERVIEW

SYSTEM STABLE

OT + IT

Integration partners

ISO:27001

Certified security

ISO:9001

Certified quality

25+ yrs

OT experience

IGNITION SERVICES

Support, upgrades, projects and migration

From ongoing support to greenfield delivery, we help clients improve established Ignition environments and deliver new systems with repeatability, resilience, and long-term maintainability in mind.

SERVICE AREA

Upgrades and modernisation

Ignition upgrade support that lowers risk while improving the platform around the upgrade itself.

  • Gateway and architecture review with a practical remediation plan
  • Module rationalisation and licensing alignment
  • Dev, test, and production environment strategy
  • Security review covering identity, auditability, and remote access constraints

SERVICE AREA

Support for established systems

For operational environments where continuity, performance, and safe change are the priority.

  • Troubleshooting, incident response, and root-cause analysis
  • Client, gateway, database, and tag performance tuning
  • Standards uplift across UDTs, templates, naming, and documentation
  • Alarm governance, backup and restore, DR planning, and enhancement backlog delivery

SERVICE AREA

New projects and multi-site rollout

Delivery patterns built for repeatability, consistent user experience, and long-term maintainability.

  • Project structure, naming, and reusable component standards
  • Perspective and Vision delivery patterns for web, mobile, and desktop use
  • Alarm model, UDT strategy, history, and reporting foundations
  • FAT, SAT, operator validation, documentation, and handover support

SERVICE AREA

Integration and data pathways

Connecting Ignition cleanly into the wider OT and enterprise ecosystem so the platform delivers more value.

  • OPC UA and common industrial integration patterns
  • SQL integrations, reporting pathways, and enterprise APIs
  • Historian integration across Ignition history, time-series stores, and enterprise historians
  • Architecture decisions that keep OT and business data pathways maintainable

SERVICE AREA

Legacy SCADA migrations

Migration as an opportunity to remove technical debt rather than simply reproduce an aging platform.

  • Screen, navigation, template, and reusable component redesign
  • Tag model, naming, documentation, and alarm strategy uplift
  • History, reporting, historian, and business-system pathway redesign
  • Experience across Citect, Plant SCADA, Wonderware, FactoryTalk View, and similar platforms

SERVICE AREA

Reviews and delivery planning

When the next step is not yet clear, we help define the scope, risks, and priorities before work begins.

  • Current-state review across architecture, standards, integrations, and operational constraints
  • Prioritised roadmap for support uplift, upgrade preparation, or migration planning
  • Clear next steps for delivery, validation, documentation, and post-go-live support

OUTCOME DRIVEN

Sharper operations, less friction

Clients typically engage us to improve reliability, consistency, governance, and data availability across established or growing Ignition environments.

Reliability and uptime

Reduce recurring issues, speed up fault finding, and create clearer ownership across operational support teams.

Operator experience

Improve consistency with reusable components, cleaner navigation, and a more intuitive fleet-wide experience.

Alarm quality

Cut nuisance alarms and support more actionable response with rationalised priorities and governance.

Security posture

Harden gateway access and align identity, auditability, and remote access patterns to IT/OT governance.

Standardisation at scale

Build repeatable standards for projects that span multiple lines, environments, and operational sites.

Data availability

Create trusted pathways for reporting, analytics, historians, and enterprise consumption of operational data.

CLIENT SUCCESS

Proven success across client projects

Real examples of how we help industrial organisations upgrade systems, minimise operational risk, and strengthen performance in critical OT environments.

packaged food manufacturing

System reliability and MES integration

Ignition upgrade delivery in a live manufacturing site with zero production downtime and improved MES connectivity.

8.1.3

LEGACY VERSION REPLACED

8.1.39

TARGET VERSION

0 mins

PRODUCTION DOWNTIME

The challenge

The packaged food manufacturing plant operated on an aging version of Ignition (8.1.3), risking software obsolescence and missing out on critical security and performance updates.

They required a seamless transition to the latest version (8.1.39) without disrupting active production lines.

Our approach

Optimate developed a comprehensive commissioning plan involving parallel testing of the primary and backup servers.

The upgrade included decommissioning legacy Kepware OPC servers in favor of the high-performance Mitsubishi Ignition Driver and upgrading edge devices to ensure site-wide synchronization.

Client success

Successful migration to a modern, supported SCADA environment with zero production downtime.

Improved data acquisition performance through native driver integration.

Enhanced production tracking through updated Sepasoft MES modules.

GENERATION

Critical history recovery

Restored 100% of missing Ignition historian data for North Qld Generation, re-establishing reporting continuity, compliance confidence, and long-term operational visibility.

100%

DATA RESTORED

Uplifted

TREND ANALYSIS

Compliant

OPERATIONAL AUDITS

The challenge

Critical operational data for the North Qld Generation asset was missing or incomplete within the Ignition historian, impacting long-term reporting and regulatory compliance.

Our approach

Optimate implemented a targeted data backfill strategy for the Ignition history provider. This involved specialised scripting and database management to restore historical integrity from secondary sources into the Ignition environment.​

Client success

Restoration of 100% of missing historical data for key performance indicators.

Ensured data continuity for critical renewable energy assets.

Strengthened the client’s ability to perform long-term trend analysis and operational audits.

GLOBAL MANUFACTURING

Enterprise data harmonisation

Unified site-level Ignition SCADA and corporate AVEVA PI into a single operational data architecture, cutting integration costs by 40% while enabling real-time enterprise visibility.

40%

COST REDUCTION

Realtime

DATA VISIBILITY

Scalable

FOUNDATION FOR FUTURE

The challenge

A multi-site manufacturer struggles with ‘data silos’, where site-level Ignition SCADA systems cannot effectively communicate with the corporate AVEVA PI historian, leading to inconsistent reporting across the enterprise.

Our approach

We design a Hybrid Operational Data Architecture, utilising Ignition at the “Edge” for high-speed local control and MQTT-based data transport to build a Unified Namespace.

This “single source of truth” is then integrated with the corporate AVEVA PI system, allowing for seamless real-time visualisation and long-term enterprise analytics.

Client success

Reduced data integration costs by 40% through standardised MQTT protocols.

Real-time visibility for corporate stakeholders into site-level performance.

Created a scalable foundation for future AI and Machine Learning initiatives.

RENEWABLES GENERATION

Ignition SCADA modernisation
Modernising a legacy SCADA system with Ignition, Optimate delivered a more reliable, secure and scalable platform that improved visibility, reporting and future operational readiness.
Improved

SYSTEM RELIABILITY

Enhanced

OPERATIONAL VISIBILITY

Future

READY PLATFORM

The challenge

A generation site needed to replace its legacy SCADA environment with a modern Ignition platform to address reliability, security, and performance limitations in the existing system.

The site also needed a solution that could better support device connectivity, reporting, visualization, and integration with broader business systems.

Our approach

Optimate designed and delivered the new Ignition SCADA solution, covering architecture, configuration, integration, reporting, and commissioning.

We lead the client’s internal technicians to ensure efficient delivery and alignment with the overall design.

Client success

Improved reliability and performance of the SCADA environment

Strengthened security and standardisation across the control system

Enhanced operational visibility through better alarming, reporting, and data access

Delivery of a scalable, future-ready platform

SEE ALL CASE STUDIES

WHY OPTIMATE

Experienced OT engineers for critical operational systems

When clients need an Ignition partner, they are often looking for more than software capability. They need a team that understands operational risk, industrial environments, and how to deliver change without creating unnecessary disruption.

Built for operational environments

Optimate is an Australian company with more than 25 years in business, supporting operational data, control, and industrial integration outcomes for clients across multiple sectors.

Our team includes diverse engineers with deep OT experience, giving clients access to practical expertise across architecture, delivery, troubleshooting, standards, and long-term support.

Australian delivery with broad industry experience
We work with large organisations across energy, mining, utilities, manufacturing, and other operationally demanding industries.
25+ years in operational data and industrial integration
That experience helps us identify risks early and design solutions that remain supportable long after go-live.
Diverse OT specialists
Clients benefit from a team with complementary engineering skills rather than relying on a single delivery profile.

LETS WORK TOGETHER

Talk to an engineer about support, upgrades or migration

If you are planning an upgrade, stabilising an existing system, or preparing for migration, we can help map out the next step.

REQUEST AN IGNITION REVIEW

LOW-DISRUPTION DELIVERY

A phased approach that reduces surprises

Our delivery model is designed to minimise operational risk, reduce late surprises, and keep upgrades, new projects, and migrations controlled from assessment through to support.

Assess

Clarify scope, integrations, operational constraints, pain points, and the shape of the current environment.

Design

Define architecture, standards, security model, deployment environments, and delivery approach.

Build / Improve

Implement screens, tags, alarms, history, reporting, integrations, and priority improvements.

Validate

Run FAT and SAT activities, operator validation, performance checks, and failover confidence testing.

Go-live + Support

Plan cutover, complete documentation and training, and provide post-go-live assistance and optimisation.

TALK TO AN IGNITION SPECIALIST

Stabilise, upgrade or modernise with less risk

If you want to stabilise an existing Ignition system, plan an upgrade, deliver a new project, or map out a migration from a legacy SCADA, we can help.

REQUEST AN IGNITION REVIEW
25+ years
Australian operational technology expertise
ISO certified
ISO:27001 Information Security & ISO:9001 Quality
Trusted results
Solutions trusted by leaders across multiple industries
Lifecycle support
Support, upgrades, projects, and migration